REFUND & RETURN POLICY
Refund & Return Policy – ZENVY
Customer satisfaction is important to us.
🔄 Returns
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Returns are accepted within 7 days of delivery
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Product must be unused, unopened, and in original packaging
❌ Non-Returnable Cases
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Used or damaged products
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Missing original packaging
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Requests made after 7 days
💸 Refunds
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Refunds are processed within 5–7 working days after approval
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COD refunds are issued via bank transfer or store credit
⚠️ Damaged or Incorrect Items
Contact us within 24 hours of delivery with images for quick resolution.